![]() ![]() The Post Office team will aim to respond within 35 days. Please keep a copy of your postal order receipt for your records. Collect all the 2, 1, 50p, and A-Z 10p coin designs that you find in your change and keep them safe forever with the official Change Checker Collectors album. Why choose Click & Collect Collect in minutes. If you wish to make a claim for your postal order, please send your original postal order purchase receipt, along with your personal contact details, to: 350 Pockets Coin Albums - 1.2x1.4 inch Grid Black Coin Book 10 Pages Coin Collection Holder Letter Size Coin Storage Book 3.0x3. From 27th August 2023, collection of all standard baskets is 50p. Then use our enquiry form to contact us and we can issue a refund, as long as the order hasn’t been cashed. If your postal order is stolen, please report it to the police and get a Crime Reference Number, as the police will need to contact us with this. ![]() Remember to hold on to your original postal order receipt, as we’ll need the unique ID number should you wish to claim for the loss. You’ll need to wait 15 days after posting before you can do that. If you postal order has been lost in the post you’ll need to get a P58 (lost post form) from a branch and send it off to Royal Mail (their address is on the form) along with a photocopy of your proof of purchase.
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